How Business Skills have changed in the 21st Century

The structure of business has changed considerably. In the past there were those in the company with strategic roles who set policy, and there were those who implemented them. Exercising good business skills was mostly a matter of following direction. However according to William Buist of Abelard Collaborative Consultancy and founder of the exclusive xTEN […]

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SMEs confident about the rest of the year

UK SMEs have developed a new spirit fighting to navigate through their upcoming prospects in 2010, as well as the overall state of the economy.  However, some may fall into the lower tier of the SME economy in terms of customer service according to research released from Cisco. The 2010 Cisco Customer Kings report looked […]

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